What members are saying
"The club is doing very well, and membership has increased since the introduction of the online booking system, people come to play more often now, seeing that the whole procedure has been simplified. The club is obviously competing with other sports which are more popular, but for the moment we are on the up, and hoping to keep it that way. Your site and the administration system is great, to say the leastÖ Hope that this partnership will only grow in the future!"
"We've had a number of positive comments regarding the new layout on the touch screen kiosk booking sheets. Good job!"
"We have only received good feedback and have had an amazing reaction to the website and booking system. It's a great addition to our club!"
"Thank you for this AWESOME and BRILLIANT booking system and website!!"
"Your system and service is excellent."
"Excellent... Can't fault it..."
"Just wanted to let you know what a good job you've done with the online booking and members' area. It is so easy to use and works brilliantly... Well done!"
"Great system Miles. Well done."
"Miles, Thanks for the swift response; I had my Safari settings to NEVER accept cookies. Changing this allows me to now log in as per my laptop! Thanks again, brilliant, I can now see court availability whilst on the move; great system!"
"Just to let you know that both the squash and racketball leagues are operating brilliantly on the system and I donít think I have heard one word of complaint about them Ė everyone thinks it is great."
"The online booking system has shown a record level of squash and indoor tennis court usage during January."
"This is an excellent Internet system. Interactive, very user friendly and bullet proof. It just works really well!
"This works very well. I just topped up my account with £20 from my PayPal account and got confirmation from both PayPal and MyCourts."
"The court booking system is fantastic and impossible to fault."
"Thanks for all your help Miles Ė much appreciated. I stand by my previous offer of being a reference site for any potential MYCOURTS customers Ė everyone here is delighted with the system and all I seem to get are compliments about it!"
"With absolutely no hesitation I would recommend www.mycourts.co.uk
There is quite a lot of info on the web-site. The proprietor is Miles Montelius and it is him you always deal with.
There is masses of functionality and it is really beautifully thought through.
I implemented it in 7 weeks from a standing start and we've just not looked back. We are one of his biggest implementations. You get a lot more than just a booking system - its like Dr Who's Tardis!
You get a members database, so you can control membership subscription renewals. That controls the court booking module and the members directory. All of this is web-based and can be accessed from mobile devices as well as PCs and Macs.
There is also a web-site builder which we have used massively to build and maintain our 200 page site with live links to all sorts of other sites for weather, photographs, Ropey Ladder.
And you also get a really good email broadcast facility which integrates with the web-site.
There is quite a lot of functionality which we have not decided how to use yet.
You get instant support and new functionality developed for us and other clients."
"Hi Miles - Just to let you know that the first month of having the squash leagues on the MYCOURTS system has been a roaring success. Iíve had a lot of positive feedback and not one moan from anyone. We definitely seem to have had more matches played and not having any paper sheets does not seem to have been a problem at all."
"The new booking facility is just what I needed! And Iím very glad youíve put the option in to deselect dates at the same time as adding them in for events, that makes my life a lot easier."
"Thanks for making the change to allow multiple cancellations in one go. I used it yesterday and it makes things much easier."
"Apologies for the apparent tardiness of the Ebbisham feedback. I wanted to ensure the system was firmly bedded-in before formally assessing. I also admit to a certain amount of initial trepidation as some of our members appeared forever wedded to quill pens and paper booking sheets.
However, now three months in, I can safely say the system has been a resounding success. The simplicity of operation quickly won over the doubters and even the most luddite are now advocates. It also appears to be a permanent feature on most members' iPhones.
OK the system was well tried and tested UK-wide but even so it had to be sold to our members. And it was here that I found your personal input most rewarding. You shared the experiences of others, what worked well and what, perhaps, less well. You also suggested and took on board minor tweaks to tailor and ease implementation for the Ebbisham audience.
So all in all - a simple but effective system which was extremely well, and patiently, supported by your good self for which I am in your debt."
"So far no problems have been reported from members, and I have had a few telephone to say it is working well. That the introduction has gone so smoothly is down to the thoroughness of your preparation and the help you gave in helping us establish the procedures."
"Log-in details received - I've booked a court for Monday evening. What a great, easy to use system."
"Excellent! Simple and easy to use..."
"Miles - Thanks very much Ė if you ever need a recommendation for future business please feel free to use me and the Club as a reference."
"Online Squash Court Booking Ė Over 572 bookings have been made so far this month and the stystem seems to be very beneficial to most members judging by the feedback weíve received. The Tennis Committee are so impressed they have asked to trial it on the indoor courts from 1st August. Using this system you can now update your own details and view other members details as well as competing in Squash and Racketball leagues."
"Online booking for squash went live last April and not only worked extremely well from day one but, with very few exceptions, was well received by members. There have been one or two refinements and upgrades to the system since, mostly thanks to helpful feedback from squash players. More recently, online payment via Paypal and credit card went live as phase two of this exercise. Thanks to ... for pushing this through. Itís made life so much easier, not least for the guys behind the bar who are now having to sell far fewer vouchers."
"It's been a good addition. Easy to use from home, club & mobile. Like the online racket ball league."
"From my point of view it's fine."
"Yep itís good Ö or will be once Iíve remembered my log in details. Good to be able to book and check availability from a distance."
"Excellent - nothing negative."
"Have to say that I had reservations to start with but I can see now that it works very well. All in, an excellent addition that also seems to have more games being played."
"I think the system is very good and a great improvement on the previous set up. I cannot believe anybody has any misgivings with it."
"Works well, good move."
"My overall impression is good, a big improvement."
"Good system, great advantage to be able to book from home."
"Nothing negative - definitely an improvement if you are trying to book remotely."
"I think it is a great idea - saves all that having to go down to the club to see if there is a court free. The instant access to court availability is a big plus for me as well as the member info. Overall a good addition to the club."
"I think the new booking system is excellent - simple to use and, most importantly, I can make bookings and arrangements as and when I please. It makes the whole process of contacting fellow league players and arranging suitable court times so much easier than in the past as you can see and discuss available times as you are in contact with your opponent. Overall, I would give the new system a very positive review."
"Brilliant should have done it years ago, used it many times and so far so good."
"I have only used the booking system once but I found it very straight forward. I donít live in Ashtead so coming down to book a court was always a drag. This system, I am sure, will make me and others play more because of the ease in booking courts now. I think it is a very positive addition to the club."
"I think the court booking system is fine, easy to use. I can book courts from the comfort of home. No complaints from me."
"Really good court booking system."
"I think the booking system works very well. The notifications to members about news and events are satisfactory."
"Iíve used the system twice now to book tennis courts and found itís worked well both times. The new system allows one to check availability immediately and saves an unnecessary trip to the club. I definitely feel the innovation is a positive one."
"So far I think it has been great, so much easier now to arrange a game, should have happened earlier but better late than never."
"I think it's brilliant... much easier."
"I think it has been a great success. The change to this sort of system was long overdue."
"A positive step forward."
"I think this has been a brilliant addition - it really does make booking and seeing what is going on in general, a lot easier- including contacting people."
"I think that the new system is brilliant - so much easier being able to book over the Internet."
"I was a little dubious at first but am now completely in favour of the system. As personal time gets less these days the on-line system of booking is a godsend."
"Everyone likes the system and I havenít had a single complaint so far. They are saying itís very easy to use and they can see what courts are available without having to drive to the club."
"Just to say I am very impressed with the new booking system. It is easy to use and does everything you would expect. It is exactly the sort of facility one would expect from a modern club. So congratulations on a job well done."
"With the introduction of the MYCOURTS online court booking system and the provision of light meter override keys we now have the cheapest squash in the area. Consequently, we have attracted a lot of new members to our ranks. We have also seen a big increase in the amount of squash being played. The court usage has doubled since the booking system was introduced. These increases have not gone un-noticed in the club's management committee."
"Fantastic application, works everytime."
"Well done Chaps!! I am sure you are used to people moaning about stuff, but to make a change: Iíve just used the new system to alter a court booking. Totally brilliant!!"
"Just to say that I have added a few members, etc. this afternoon. I have to say I am very impressed!! Now that is saying something from me ;)"
"George has now become the "Bill Gates" of ASTC... LOL"
"Thank you, I just thought I'd give you some feedback. The new system is fantastic, easy to use and works great. It will make me use the club more as booking courts by going to the club has been difficult and a pain for me. The new system is great, great to see the improvements."
"Have now used the system fully to actually book a court, it's superb well done to those that set it up!!!"
"Not yet booked a court but have logged on and topped up my account...so far so very very good - well done to all concerned. This is so much better!!!"
"The feedback from the first month has been nothing but praise for the system. The members are delighted with how easy it is."
"Miles, Fantastic feedback from all our members. System simple to use and always works. It has made everyone's squash easier to organise..."
"Feedback continues to be very good about the system and the ease of use. I'm sure our members will be pleased to know that you have been able to act on their feedback. Thanks for taking our suggestion board."
"This is a great system. Really easy to use and looks fully integrated into our main site. Well done all those involved!!!"
"Absolutely brilliant no complaints from me. I find it easy to use and it's much quicker to book courts and cancel them than phoning the club or having to go there in person. As I live on the North side of Coventry this can be a bit of a nightmare. I've also noticed that courts are easier to get now as there are penalties for cancelling at short notice so people are not just stickering courts all over the place and then not turning up for a game as they used to do before. The cancelled court alert is also very useful. Keep up the good work!!"
"This is a great system. Really easy to use and looks fully integrated into our main site. Well done all those involved!!!"
"I think this system is really good and very well thought out. Well done."
"The system is fantastic well done!"
"I have just looked at the newly launched online booking system - it looks amazing. Well done to one and all."
"Fantastic. Easy, efficient, accurate."
"I think that the system is a huge step forward - I would ask members to populate the mobile number on their respective profiles - most of these numbers are available in the club so it would make things easier when booking courts."
"This is an excellent booking system and a significant improvement over the previous manual system. It would be difficult to imagine reverting after the 3-month trial is up."
"Much better system not only can you make and check bookings but you can cancel them should plans change. Hopefully this system is here to stay."
"This is fantastic.....very easy to use.......even Mike M could do it!!!"
"Having got used to the system I just have to let you know how BRILLIANTLY FAB it is!! Really great and its transforming the club by the dayÖ So thanks so much and best regards."
"The whole concept is excellent. Given just about universal computer access to the squash playing fraternity this method leads to an equal and fair access for all members. The instant availability of court and general club information, immediate booking and confirmation with opponents has moved the whole process into the 21st century and is to be thoroughly recommended."
"This is an excellent booking system. It's so easy to use and by far the best I have used out of my last three clubs. It has really made the club accessible to members who don't live or work close to the club. Well done!"
"It's a great system!"
"This is a great help as it links in very well with e-mail contacts and bookings. Helps me plan in advance and the 'immediacy' of checking availability when one is mostly accessible to the web."
"This system is easy to use, quick and efficient. I don't know how we managed before we implemented it."
"I love the revamped system!"
"Excellent system. Easy to follow and use. No more journeys to the club only to find no slots to book! I really like the email alerts for cancelled courts feature."
"Excellent and simple booking system, even I can use it!"
"Absolutely superb. It has completely transformed the process of arranging league matches....no excuse now for not completing those games! Many thanks."
"I think it is terrific and I have no end of praise for it. There is no comparison with the old paper system. The biggest plus is being able to book or cancel while anywhere in the world but there are many other advantages."
"This is simply a great and efficient system. All the information you need and an immediate confirmation. Faultless in my eyes."
"Fantastic!! You can book a court in minutes from anywhere in the world. You need not have to make a special visit to the club to arrange a game... I cannot understand why every club does not have one. A brilliant system."
"Simple and easy to use, Fred found it easy as well!"
"You have done a fantastic job with this system. My job involves briefing and working with a wide number of developers and this is one of the most robust and simple-to-use systems I have come across. Combine this with the touch screen system at the club and TWSRC now has a 21st century booking system. Why any club would persist with a paper-based system after seeing the benefits of your system is beyond me."
"Hi, I must say that this system is excellent!!!"
"This booking system is a revolution. Gone are the days of phoning the club with diary in hand. Everything is at hand to view remotely rather than having to ring or go to the club. I cannot fault it. Now you have developed this super system, perhaps you can help me develop my game a bit !!"
"This is amazing - I have online bank accounts that don't work as well. Works perfectly on my mobile (Nokia 6630) as well. Really well thought out and user friendly. Thanks."